Phone diagnostics
Phone diagnostics — not sure what's wrong?
Phone acting up and you can't work out why? You don't need to know the exact fault to get in touch. We come to you, take a proper look, tell you what's going on and explain your options — before anything goes ahead.
How it works
You don't visit a shop. We agree a time, come to your home or workplace, and carry out the repair there where possible. We always explain what's involved and agree it with you before starting.
Parts & repair information
The exact part options, availability and details for your repair are discussed and agreed with you before any work begins. Read more
Areas we cover
Based in Pontypridd, we cover Treforest, Pontyclun, Tonypandy, Treherbert, Aberdare, Merthyr Tydfil, Caerphilly and Cardiff. All areas
Get your quote
Get a quote for phone diagnostics
Four quick taps — then send it your way. No automatic prices — we reply personally.
Get your quote
4 quick stepsSend us your details
Tell us what's wrong and where you are
Fill this in and we'll reply with a price and a time that suits you — or contact us directly below. We never book or charge anything without speaking to you first.
Step 1 of 4
What phone do you have?
Step 2 of 4 ·
Which model?
Step 3 of 4
What needs fixing?
Step 4 of 4
Where shall we come to?
We come to you across South Wales. This helps us confirm we can reach you.
Almost done
Great — here's your enquiry
Send this to us and we'll reply with a price and a time that suits you. We'll never charge or book anything without speaking to you first.
Thanks — we've got your enquiry
We'll be in touch during our hours (08:00–20:00, daily) with a price and a time that works for you. Nothing is booked until we've spoken.
Message us now insteadThat didn't send
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Send on WhatsApp Call 07347 715961Common questions
Phone diagnostics FAQs
What if I don't know what's wrong with my phone?
Do you charge to diagnose a phone?
Do you come to me?
What happens after diagnosis?
Cracked screen? Let's get it sorted.
Tell us your phone and the fault. We'll come to you across South Wales and most standard screen replacements are done in around 45–60 minutes.