How it works
Getting your phone fixed couldn't be simpler
No shop, no queue, no leaving your phone behind for days. Here's exactly how it works, from first message to fixed phone.
Get a quote
Message us on WhatsApp or send a quote request with your phone model and the fault. We reply with a personalised price — no automatic prices online.
We arrange a time
We agree a time and place that suits you — your home or workplace — within our hours of 08:00–20:00, daily.
We come to you
We travel to you across South Wales. You don't go anywhere, and you don't lose your phone for the day.
We repair it
We confirm the expected time, agree everything, then carry out the repair. Most standard screen replacements are done in around 45–60 minutes.
What to expect on the day
Before we start, we confirm the fault, talk through the part options and details, and tell you the expected repair time. Nothing goes ahead until you're happy. Most standard screen replacements take around 45–60 minutes, depending on the device, fault and parts required. Some repairs are more involved — if yours is, we'll explain that clearly and agree it with you before beginning.
Parts & repair information
The exact part options, availability and details for your repair are discussed and agreed with you before any work begins, so you always know what's involved. Read our parts & repair information
Payment & booking
We never confirm a booking or take payment automatically online. We speak with you first, agree the details, and only then arrange everything. It's a personal service, start to finish.
Get your quote
Ready? Get your quote
Four quick taps — then send it your way. No automatic prices — we reply personally.
Get your quote
4 quick stepsSend us your details
Tell us what's wrong and where you are
Fill this in and we'll reply with a price and a time that suits you — or contact us directly below. We never book or charge anything without speaking to you first.
Step 1 of 4
What phone do you have?
Step 2 of 4 ·
Which model?
Step 3 of 4
What needs fixing?
Step 4 of 4
Where shall we come to?
We come to you across South Wales. This helps us confirm we can reach you.
Almost done
Great — here's your enquiry
Send this to us and we'll reply with a price and a time that suits you. We'll never charge or book anything without speaking to you first.
Thanks — we've got your enquiry
We'll be in touch during our hours (08:00–20:00, daily) with a price and a time that works for you. Nothing is booked until we've spoken.
Message us now insteadThat didn't send
Something went wrong on our side, and your details are still in the form below. Please message us on WhatsApp or give us a call — we'll sort it straight away.
Send on WhatsApp Call 07347 715961Common questions
How it works — FAQs
Do I need to go to a shop?
Will my phone be taken away?
When are you available?
Is anything booked automatically?
Cracked screen? Let's get it sorted.
Tell us your phone and the fault. We'll come to you across South Wales and most standard screen replacements are done in around 45–60 minutes.