Parts & repair information
Parts & repair information
We keep it simple and clear. The exact part options, availability and details for your repair are discussed and agreed with you before any work begins — so you always know what's involved before we start.
How we handle parts
Every phone and every fault is a little different, so the right approach depends on your specific device and repair. Rather than make blanket claims, we talk you through the options and availability for your situation and agree the details with you first. That way there are no surprises.
What to expect
Before any work starts, we confirm the fault, explain the options and details, and tell you the expected repair time. Nothing goes ahead until you've agreed. Most standard screen replacements take around 45–60 minutes, depending on the device, fault and parts required.
iPhone parts messages
On iPhone 11 and later, Apple's Parts and Service History screen can list a replacement display as Unknown if it isn't a genuine Apple part fitted using Apple's repair process. We'll tell you before the repair whether this applies to the part in your quote. More on iPhone screen repair
Straightforward and upfront
Our aim is simple: you always know what's involved before we begin. If you have any questions about parts or a repair, just ask when you get in touch and we'll be happy to talk it through.
Get your quote
Get your quote
Four quick taps — then send it your way. No automatic prices — we reply personally.
Get your quote
4 quick stepsSend us your details
Tell us what's wrong and where you are
Fill this in and we'll reply with a price and a time that suits you — or contact us directly below. We never book or charge anything without speaking to you first.
Step 1 of 4
What phone do you have?
Step 2 of 4 ·
Which model?
Type to filter, then select your model. If it isn't listed, enter its name and use the button below.
Step 3 of 4
What needs fixing?
Step 4 of 4
Where shall we come to?
We come to you across South Wales. This helps us confirm we can reach you.
Almost done
Great — here's your enquiry
Send this to us and we'll reply with a price and a time that suits you. We'll never charge or book anything without speaking to you first.
Thanks — we've got your enquiry
Thanks — we'll be in touch with a price and a time that works for you. Nothing is booked until we've spoken.
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Send on WhatsApp Call 07347 715961Common questions
Parts & repair FAQs
How do you decide which parts to use?
Will I know the details before you start?
How do I get a quote?
Cracked screen? Let's get it sorted.
Tell us your phone and the fault. We'll come to you across South Wales and most standard screen replacements are done in around 45–60 minutes.